Privacy Policy

1. Information We Collect

We collect information you provide directly: name, email address, phone number, and photos you upload to generate a smile preview. We also collect basic usage data such as browser type and pages visited.

2. How We Use Your Information

• To generate and deliver your AI smile preview.
• To send you the preview and follow-up messages via SMS or email at your request or the practice's request.
• To improve the Service and prevent abuse.
• To comply with legal obligations.

3. SMS Consent and Opt-Out

Phone numbers submitted to receive a smile preview are used solely to send the requested preview and related follow-ups from the practice you engaged with. We do not share, sell, or rent phone numbers or SMS opt-in data to third parties for marketing purposes. Reply STOP at any time to unsubscribe, or HELP for assistance. Message and data rates may apply.

4. Sharing of Information

We share your information only with: (a) the practice you submitted your request to, (b) service providers that help operate the Service (such as Twilio for SMS delivery and hosting/storage providers), under contracts requiring confidentiality, and (c) when required by law.

5. Photo Handling

Photos you upload are used to generate your smile preview and are stored securely. They are not sold or used to train third-party models. You may request deletion at any time.

6. Data Retention

We retain your information for as long as necessary to provide the Service and comply with legal obligations. You may request deletion of your data by contacting us.

7. Security

We use industry-standard safeguards to protect your information, including encryption in transit and access controls. No system is 100% secure, but we work to protect your data.

8. Your Rights

Depending on your location, you may have the right to access, correct, or delete your personal information. Contact us to exercise these rights.

9. Children's Privacy

The Service is not directed to children under 13. We do not knowingly collect data from children under 13.

10. Contact Us

Questions or requests? Email support@grinpilot.com.